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Billie Buyer Portal
Increase the loyalty of your business customers with an optimized post-purchase experience. With the Billie Buyer Portal, you offer your business customers a tool to manage all their invoices with Billie in one place.
The Challenges for your B2B Buyers
The Challenges for your B2B Buyers
B2B buyers expect the same convenience they know from B2C. That goes for the post-purchase user experience, too. A poor post-purchase experience poses problems—for your buyers as well as for you:
Buyers misplace invoices or have to spend time looking for them
Buyers miss payment deadlines and fall into arrears
Buyers increasingly submit support requests with questions about purchases or invoices
Our Solution
Our Solution
Your business customers automatically gain access to the Billie Buyer Portal and have the flexibility to manage their invoices and submit support requests. Because of this customer-centric user experience, our customers report:
64% decrease in contact order rate
4.5% reduction in the returns rate
4.4% increase in measurable customer satisfaction due to an increase in NPS
Functionalities
No more tedious searching! Your business customers manage all invoices for purchases in one place with Billie as the payment method.
Whether for their own filing or internal processes: Your customers can conveniently download and save all invoice documents as PDFs.
Via the Billie Buyer Portal, your customers can view the status as well as the payment due date of every invoice with Billie at any time.
Your buyers can choose between two payment options: Bank transfer or SEPA direct debit. The payment method can be changed via the buyer portal up to 5 days before the payment deadline.
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